Mansion Services
Stay connected with complimentary Wi-Fi offered throughout the Cartier Fifth Avenue Mansion. Please connect to 'CARTIER GUEST WI-FI' upon arrival.
In the grandest jewellery-making tradition, Cartier offers you the opportunity to create a unique diamond solitaire. A Cartier diamond expert will assist you in selecting your desired setting and the diamond that will illuminate it. You deserve a customised and personal service to honour an exceptional event. Exclusively yours, distinctly Cartier.
The Mansion concierge is dedicated to making your visit to the Cartier Fifth Avenue Mansion memorable for a truly unique New York City experience.
The Cartier Fifth Avenue Mansion houses a Salon with jewellers and watchmakers on site to ensure your Cartier treasures will stand the test of time. Services available include changing watch straps and bands, embossing of leather goods, and custom engravings, along with quick pick-up and drop-off. Enjoy complimentary beverages and unwind in our elegant lounge during your visit.
Appointments can be made online or in person.
From private viewings to a dedicated concierge, Cartier Ambassadors will offer you unparalleled service and style.
Appointments can be made online.
OUR EXCLUSIVE CARTIER E-BOUTIQUE SERVICES
Complimentary delivery
- Standard delivery: 3-5 business days.
- Express delivery: 1-2 business days if order is placed before 12pm.
- Express delivery before 9am: 1-2 business days if order is placed before 12pm.
- Saturday delivery
- Hotel delivery possible upon request
Free Returns & Exchanges
Complimentary returns and exchanges within 30 days of purchase. Speak to an ambassador:
Tel: +44 (0)207 408 919
Contact Us
Need assistance?
Cartier ambassadors are here to help
Tel: +44 (0)207 408 919
Personalise your Cartier creation
Signature gift wrapping available
Personalise your gift with complimentary engraving, embossing and gift messages.
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