Where can I ask for advice and have my Cartier watch repaired?
Watches FAQ
- Where can I ask for advice and have my Cartier watch repaired?
- How can I check that my watch is still water-resistant?
- What is a magnetic field?
- How can I avoid the harmful effects of magnetic fields?
- Why do I need to have my watch serviced regularly?
- What is the difference between a quartz movement and a mechanical movement?
- Why is my mechanical watch less accurate than my quartz watch?
- Do I need to have my watch regularly polished?
- What are the conditions for joining Cartier Care and enjoying the International Cartier Warranty extension?
- What are the benefits offered by Cartier Care?
- How long can we extend the International Cartier Warranty for?
- What information/documents are required to join Cartier Care and extend the International Cartier Warranty of my watchmaking creation?
- What is included in the technical diagnostics?
We invite you to:
- visit the Cartier boutique of your choice, taking care to bring the guarantee certificate for your product;
- or contact an adviser at our Client Services Department on +44 (0)20 3147 4850.
When you have entrusted your watch to us, our Cartier technicians will examine it, define the type of service that needs to be carried out and send you an estimate and completion date. The service will be undertaken once you have accepted the estimate, subject to availability of any parts required for the repair.
- Where can I ask for advice and have my Cartier watch repaired?
- How can I check that my watch is still water-resistant?
- What is a magnetic field?
- How can I avoid the harmful effects of magnetic fields?
- Why do I need to have my watch serviced regularly?
- What is the difference between a quartz movement and a mechanical movement?
- Why is my mechanical watch less accurate than my quartz watch?
- Do I need to have my watch regularly polished?
- What are the conditions for joining Cartier Care and enjoying the International Cartier Warranty extension?
- What are the benefits offered by Cartier Care?
- How long can we extend the International Cartier Warranty for?
- What information/documents are required to join Cartier Care and extend the International Cartier Warranty of my watchmaking creation?
- What is included in the technical diagnostics?