FAQ
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- HOW TO SHOP ONLINE? 1/2
- HOW TO SHOP ONLINE? 2/2
- HOW DO I SHOP THROUGH THE CUSTOMER SERVICES HELPDESK?
- Order tracking
- I CURRENTLY DO NOT HAVE AN EMAIL ADDRESS. MAY I STILL PURCHASE ITEMS FORM THE CARTIER E-BOUTIQUE?
- I DO NOT SEE PRICES INDICATED FOR CERTAIN CREATIONS DISPLAYED IN THE E-BOUTIQUE. WHERE CAN I ENQUIRE ABOUT THE PRICE? ARE THEY AVAILABLE FOR PURCHASE?
- IS A EUROPE E-BOUTIQUE APPLICATION AVAILABLE FOR DOWNLOAD TO SHOP FROM MY MOBILE PHONE OR TABLET?
- HOW MANY CARTIER ITEMS MAY I PURCHASE IN ONE ORDER?
- Purchasable Cartier creations
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- DELIVERY
- ORDER TRACKING
- RECEIPT OF DELIVERY
- MAY I PICK UP MY EUROPE E-BOUTIQUE PURCHASE AT A CARTIER BOUTIQUE?
- I LIVE OUTSIDE OF THE EUROPEAN COUNTRIES LISTED IN THE TERMS AND CONDITIONS OF SALE. MAY I PLACE AN ORDER THROUGH THE EUROPE E-BOUTIQUE FOR DELIVERY TO A COUNTRY NOT LISTED HERE?
- HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
- WHAT ARE THE SHIPPING FEES AND DELIVERY TIMES?
- IF I PURCHASE MORE THAN ONE ITEM, MAY I SHIP MY ORDER TO MULTIPLE ADDRESSES?
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- GUARANTEE
- HOW MAY I RECEIVE A RECEIPT FOR MY PURCHASE ONLINE OR OVER THE TELEPHONE?
- WILL A CARTIER SHOPPING BAG COME WITH MY PURCHASE?
- DOES THE CARTIER CREATION COME IN A PRESENTATION CASE?
- WHICH CARTIER BOUTIQUE WILL APPEAR ON MY CERTIFICATE OF AUTHENTICITY?
- HOW MAY I ENSURE THAT I SELECT THE CORRECT WATCH BRACELET SIZE FOR MY WRIST?
- ARE ALL CARTIER CREATIONS AVAILABLE FOR PURCHASE THROUGH THE EUROPE E-BOUTIQUE?
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MAY I INCLUDE A PERSONAL GIFT MESSAGE WITH MY PURCHASE?
A blank card is enclosed with every purchase. We can print your message on this card. If you wish to use this service, please enter your message prior to entering your billing address.
- MAY I INCLUDE A PERSONAL GIFT MESSAGE WITH MY PURCHASE?
- DOES THE EUROPE E-BOUTIQUE OFFER ENGRAVING?
- Can I customise the strap colour of a watch?
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MAY I INCLUDE A PERSONAL GIFT MESSAGE WITH MY PURCHASE?
MAY I INCLUDE A PERSONAL GIFT MESSAGE WITH MY PURCHASE?
A blank card is enclosed with every purchase. We can print your message on this card. If you wish to use this service, please enter your message prior to entering your billing address.
Please note that unfortunately this does not apply to the following countries:
Albania, Chile, Colombia, Cyprus, Ecuador, Estonia, Iceland, Peru, Slovenia, Aruba, Bahamas, Israel, Bolivia, Costa Rica, Dominican Republic, El Salvador, Guatemala, Honduras, Jamaica, Latvia, Nicaragua, Norway, Panama, Paraguay, Puerto Rico, Uruguay and Venezuela.
